Shipping policy

Thank you for shopping with Amber FableΒ . We are committed to providing a smooth and reliable shipping experience. Please review the following shipping policy before placing your order.

1. Order Processing

All orders are processed withinΒ [1–3 business days]Β after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may be longer during holidays, promotions, or periods of high order volume.

2. Shipping Methods & Delivery Times

We currently offer the following shipping options:Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, customs clearance, weather, and other unforeseen circumstances.

3. Shipping Destinations

We currently ship to:

  • [United States]

If your country or region is not available at checkout, please contact us at shopify@amber-fable.com to see whether shipping can be arranged.

4. Tracking Your Order

Once your order has been shipped, a tracking number will be sent to the email address provided at checkout.

You can use the tracking number to check the status of your shipment.

Please allowΒ [24–48 hours]Β for tracking information to become available after receiving your shipping confirmation.

5. Customs, Duties & Taxes

For international orders, additional customs duties, import taxes, or other fees may apply depending on the destination country.

Unless otherwise stated, these charges are the responsibility of the customer.

We are not responsible for delays caused by customs clearance.

6. Delayed or Lost Packages

While we work with reliable shipping carriers, delays may occasionally occur due to circumstances beyond our control.

If your package appears to be delayed, please first check the tracking information provided by the carrier.

If your package has not arrived within 10 business daysΒ after the estimated delivery date, please contact us at shopify@amber-fable.com, and we will assist you in investigating the shipment.

7. Incorrect Shipping Address

Please make sure that your shipping address is accurate and complete before submitting your order.

If you notice an error in your shipping address, please contact us as soon as possible atΒ [support@email.com].

We cannot guarantee that address changes can be made after an order has been processed or shipped.

If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

8. Damaged Packages

If your package arrives damaged, please contact us withinΒ [48 hours / 7 days]Β of delivery.

Please provide:

  • Your order number
  • Photos of the damaged package
  • Photos of the damaged product
  • Any other relevant information

We will review the situation and work with you to find an appropriate solution.

9. Missing Items

If an item is missing from your package, please contact us at shopify@amber-fable.com within 5 daysΒ of receiving your order.

We may request photos of the package and its contents to help us investigate the issue.